Troubleshooting Guide: Floor Scales
Floor scales can be one of the most abused pieces of equipment. They are often in harsh environments like factory floors and warehouses where a lot of action surrounds them. Floor scales are subject to forklift loading, rough washdowns, corrosive materials, dust, debris, overloading, hazardous areas, and more. It is important to make sure your floor scale is still operating at its peak performance despite the hazards surrounding it. Below is a list of troubleshooting tips to ensure your floor scale(s) are operating effectively and efficiently. If you follows these easy steps below and your floor scale still isn’t operating properly it’s time to call your scale service company to assist.
| Issue | Probable Cause | Solution |
|---|---|---|
| Inaccurate weight readings | Debris, obstructions | Clean the area around and under your scale. Look for any foreign objects wedged under scale |
| Inaccurate weight readings | Uneven surface, uneven heights | Place scale on clean flat surface. Make sure all corners are supported evenly and not tipping | Platform rigid and not oscillating | Obstruction, debris | Clean out around and under scale; make sure no foreign objects are wedged under scale | Platform rigid and not oscillating | Broken suspension parts | Call for service | Scale stays on zero with weight applied | Broken or cut cable | Check load cell for damage. If equipped with quick disconnect, make sure cable is fully plugged in | Indicator not returning to zero | Obstruction, debris | Clean out around and under scale; make sure no foreign objects are wedged under scale | Indicator not returning to zero | Defective load cell | Call for service | Indicator display is unstable | Defective load cell | Call for service | Indicator display is unstable | Broken or cut cable | Make sure load cell cable is undamaged, call for service |